Meet the Staff

  • Sandy Stark,
    Chiropractic Assistant, Insurance & Billing

    Sandy is a graduate of Mentor High School and holds an Associate's Degree in Applied Science specializing in massage therapy and myofascial techniques from The University of Akron. 

    Sandy has worked in chiropractic healthcare since 1996. She is a licensed general x-ray machine operator, and a Certified Chiropractic Assistant with Physiotherapy and Rehabilitation endorsements from Palmer College.

    In her spare time she enjoys camping, hiking, motorcycle riding, traveling and spending time with family and friends.

  • Michelle Theiss,
    Chiropractic Assistant, Records & Compliance

    Michelle is a graduate of Chardon High School. She is a certified Chiropractic Assistant through Parker University, and is a licensed public notary through the State of Ohio. 

    Michelle became part of the Lake Spine Specialists family in April of 2015. Prior to joining our team She was the Credentialing Coordinator for a large dermatology practice. Michelle works with scheduling, records, compliance, insurance and billing. 

    In her free time, she enjoys spending time chasing trains with her two sons, and going on long leisurely shopping trips to Target.

  • Erica Brown,
    LMT, CA
    Licensed Massage Therapist, Chiropractic Assistant

    Erica graduated from the Cleveland Institute of Medical Massage in 2008 and became a Licensed Massage Therapist in 2009. After joining the Lake Spine Specialists family in 2015 she became a Certified Chiropractic Assistant with Physiotherapy and Rehabilitation endorsements from Parker University.

    She loves helping people get back to the best version of themselves. She takes care in listening to the needs of patients and customizes the massage to best help them.

    When she’s not at the office she enjoys spending time with her friends and family, going camping, and taking walks with her husband, son and dog.

  • Jessica Ryan,
    Certified Athletic Trainer

    Jessica is a graduate of Willoughby South High School and she obtained a Bachelor's Degree in Athletic Training from Bowing Green State University in 2013. Jessie is currently finishing her thesis at John Carroll University where she will have obtained a Masters Degree in Health Communication. She is Level 1 Certified through the Titleist Performance Institute and has been working with area golfers on improving their biomechanics to both prevent and recover from injury. Also, Jessie is a former competitive Irish Dancer and has a special interest in dance medicine. She comes to us from approximately four and a half years at Lake Health Sports Medicine, where she spent time working as the Athletic Trainer at Andrews Osborne Academy, Madison, Fairport Harding, and Willoughby South High Schools. 

    Jessie lives Willoughby, and in her spare time she enjoys golfing, reading, and exploring Downtown Willoughby. She is also the Chapter Advisor for Alpha Phi at Kent State University. 

  • Codi Gardner,
    Chiropractic Assistant, Front Desk

    Codi is a graduate of Riverside High School. She is a Certified Chiropractic Assistant through Parker University, and is a licensed public notary through the State of Ohio.

    Codi joined the Lake Spine Specialists family in May 2017. She has worked in customer service for over 10 years in a variety of settings. She heads up our front desk and enjoys the daily interaction with patients.  

    When she's not working she enjoys being outdoors, taking walks with her dog Wesley, bike rides, canoeing, camping & bonfires (SHE LOVES A GOOD S'MORE).

  • Jessica Puckrin,
    Business Manager

    Jessica was raised in Jefferson, Ohio and graduated from Jefferson Area High School. She attended Wilmington College in Wilmington, Ohio.

    She joined our clinic early in 2016 and is a certified Chiropractic Assistant with Physiotherapy Training from Parker University. Jessica handles the business operations of the clinic.

    She resides in Willoughby with her husband and two children.

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Office Hours

Our Regular Schedule

Mentor Office


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:30 am-11:00 am